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Security and safety are crucial in a retail environment. An employee must treat the customers respectfully and guarantee their comfort. They should be treated with proper respect and dignity so that they feel secure. Customer Service Online Training is a course to teach you how to deal with customers. It aims to teach and develop good customer service culture in the workplace, you will get to know the required skills and etiquettes.
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Course material developed by qualified professionals
- Self-paced learning accessible via laptop, tablet and smartphone
- 24/7 Learning assistance and tutor support
- Discounts on bulk purchases
Who should take the course
This comprehensive course is ideal for individuals who need to deal with customers in a retail environment.
Learning Outcomes
After completing the course you’ll be well-adequate to deal with your customer efficiently.
Certification
- Our courses are fully accredited with updated information which will help you to be one of the effective performers in your field.
- You’ll be provided with a digital certificate immediately after completion of this course.
- Also, you can avail a printed certificate with a minimum shipping cost which will take $3.99.
- Although our courses don’t have an expiry date, we recommend you to renew them every year.
Assessment
- In order to pass the course, you have to complete an online assessment at the end of it.
- The assessment will be an automated one, you will get to know your result right after the test.
- If you don’t pass on the first attempt, don’t have to worry because you can repeat the assessment as long as you are not satisfied with the result.
- All the attempts will not take any further fees, they are included on your one-time paid fee.
Course Curriculum
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